Specialized in Business Process Automation

consider our applications to reduce response time, costs and increase efficiency, with performance evaluation.

About Us

Convergence Resources Pvt Ltd

was established as proprietary concern in 1999. After its successful business it was incorporated as "Private Limited Company" in 2004. Over a short span, it is recognized as fastest growing technology solutions company having footprints in three continents around the globe. Our solutions help our clients reduce costs, improve efficiencies and solve business problems through a strategic balance of CRM software.

The growth of the company is evident as we have our presence in almost all major cities of Pakistan, enabling us to provide services across Pakistan as single entity.

It is one of the few companies which is managing its business through custom-built software to ensure minute to minute availability of critical information.

Mission & Vision

Our main focus is to help organizations to automate thier business processes, We help them to establish a transparent, uniform centrally accessible solution where information can be drwan/updated in minute to minute accurate manner. Management can track performanace of respective staff as well as track the bottleneck of process flow.

Our Services

Business Automation

Forget the traditional installable software application for your network or personal computer. Embrace the new age and go for a web application for your business.

Enterprise Solutions

We are serving enterprises, corporates with bunch of solutions, in different sectors, like Fleet Tracking, e-commerce, data, inventory management etc

Web Design & Development

We understand your business and classify your goals. CRI defines and envisions your web-presence objectives and set up how users will interact with it.

Sales and Distribution

We have intensive sales and distribution network in all major cities of Pakistan. Currently we are working with all major Telecom Operators in Pakistan i.e. Jazz, Zong(CM Pak) as well Telenor.

Call Center

We offer a variety of interaction management solutions to fit your customer service needs. Our solutions help our clients reduce cost, improve effencies and solve business problems.

Social Media Marketing

We will ensure your business gets supreme visibility on the best search engines and you grab the major market share. We believe in providing you the best exclusive quality service.

Our Solutions

Packages from CRM (Customer Relationship Management) family has been serving our customers for years, having capability of integration with state of the art call center (In-House or Out-Sourced) & other relevant technologies. Our solutions are flexible enough to be tailored according to business structure.

Complaint Managament System

Improve your efficiency and boost customer satisfaction with our customized complaint management system, managing complaints is favorable business practice for ensuring excellent customer service in a company. Demo

Customer Loyalty Program

One of the main challenges for customer-oriented business is to create a strong bond between customers and the company. Harvard Business Review says “Companies can boost 100% profits by retaining just 5% more of their customers.”

Sales Leads Management

Converting leads into customers is an actual action for the revenue earned by any company. Does your company is having a mechanism to Manage and Follow Up leads all in one Place and help management to get exact status of the leads area/region or sales staff wise as well as Track sales activity across your whole team. Demo

Order Management System

For small to medium businesses, where on call or online orders are involved & each order requires processing & delivery. Our OMS is designed to help you punch each order received, it will forwarded to processing department & upon completion it will automatically will be forwarded to delivery department person assigned to particular area for each order. Demo

Inventory Management System

Our solution enables you to manage inventory across your company. Track vendor paybale as well as warehouse wise stock status, customize low stock threshold alerts for optimized inventory management. Print or Scan Barcodes for mass actions.Demo

Human Resource Management

HRM devised for the management of people within your organization. The features of our HRM fall into major areas like staffing, benefits, loan, payroll, letters, performance evaluation, attendance and leave tracking. Demo

Restaurant Management System

Manage your FNB operations with our Restaurant manageemnt system equipped with daily reports to get real time insight of your business Demo


Our Team

Rohail Akhtar

Chief Executive Officer

Amjad Hussain

General Manager

Tahir Shahzad Khan

Manager Finance

Abdul Rehman Baig

Manager IT


Contact Us

Office # 4, 6 & 7, 2nd Floor National Business Center, Shamsabad, Murree Road, Rawalpindi, Pakistan


+92 321 5000125

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